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Z-scores play a crucial part in Lean Six Sigma by providing a normalized measure of how far a data point departs from the mean. Essentially, they transform raw data into understandable units, allowing for effective analysis and problem-solving. A positive Z-score indicates a value above the mean, while a negative Z-score illustrates a value below t

The Define phase of a Lean Six Sigma project establishes the groundwork for success. In this case study, we explore how a manufacturing company leveraged the Define phase to identify inefficiencies in their production process. A cross-functional team was formed consisting of representatives from various departments, including operations, quality c